However, most dispatch centers prefer adults with at least a few years of work experience. Police dispatchers need to be at least 18 years of age. Some of these professionals may choose to pursue higher education, such as an associate degree in a relevant field like criminal justice, law enforcement or psychology, but it is not required. Police dispatchers must have at least a high school diploma or GED. Here are the steps to becoming a police dispatcher: 1. Police dispatchers need a combination of training, skills and characteristics to be effective on the job. Related: 20 Careers in Law Enforcement How to become a police dispatcher Police dispatchers will also deal with non-emergency calls, providing information to callers or directing police to the situation. Monitoring the police radio and sending dispatches to on-duty officers Guiding callers through safety and first aid procedures as necessary Speaking with callers and keeping them calm until the emergency response arrives When someone calls 9-1-1, a police dispatcher gathers information from the caller, then alerts the police and other emergency service providers where to go. What does a police dispatcher do?Ī police dispatcher answers emergency calls and directs support to locations. In this article, we’ll explore what a police dispatcher does and the steps needed to become one. If you're interested in serving your community by becoming a police dispatcher, there are some training and skills required for the job. Police dispatchers answer 9-1-1 calls, provide assistance and support to callers and coordinate emergency help. A police dispatcher is one of the various careers within the fields of law enforcement and emergency response.
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